System Requirements and Required Software

In order to receive technical support from Excelsior College, you must meet our minimum system requirements.

Operating Systems

A note about Windows operating systems: Microsoft periodically ends support for its older operating systems. Our minimum computer system requirement in the chart below reflects these changes.

Mobile Operating Systems & Chromebooks

Please note that mobile operating systems (Android, ChromeOS, iOS, Windows Teams) are not fully supported for use with the Canvas system. For this reason, we do not recommend using a device running these operating systems as your primary device for accessing your course material. While you should be able to access most of your course content using one of these devices, you will not be able to access Presentation files, some movies, and some interactive activities. To access all of your course content, you will need to use a Windows or Apple device running one of the supported operating systems listed below. You can see more information about this on What are the basic computer specifications for Canvas?

Web browsers

Web browsers listed in the chart below have been tested and validated for use with our Website. Other web browsers not listed may not work as well. We strongly recommended that you use one of the supported web browsers.

System Requirements

All computers Minimum Recommended
Internet connection 512k Network Connection Broadband (cable or DSL)
Email capabilities Email address (required) Email address (required)
Web Browser Plugins Adobe Flash Player 31
Java 11
Adobe Flash Player 31
Java 11
Software Adobe Acrobat Reader DC Adobe Acrobat Reader DC

Window Computers Minimum Recommended
Operating System Windows 7 Windows 10
Web Browser Microsoft Edge v.44
Mozilla Firefox v.68
Google Chrome v.71
Mozilla Firefox v.69
Google Chrome v.71
Word Processing Software Microsoft Word 2010 Microsoft Word 2019

Mac Computers Minimum Recommended
Operating System Mac OS X 10.12 Sierra Mac OS 10.14 Mojave
Web Browser Safari 11
Mozilla Firefox v.68
Google Chrome v.71
Safari 12
Mozilla Firefox v.69
Google Chrome v.71
Word Processing Software Microsoft Word 2016 Microsoft Word 2016


Download Java Software

You will need to have Java software installed in order for certain areas of the courseware system to function properly. Visit general questions and install information to learn more about the Java software.

Not sure if you have Java installed?

Verify your Java version. Note: if you recently completed your Java installation, you may need to restart your browser (close all browser windows and re-open) before verifying the version.

Adobe Reader

Download the free Adobe Reader plug-in

In order to view PDF documents, your computer must have the free Adobe Acrobat Reader installed with the latest version available for your operating system.

Use the Get Adobe Reader link below to download the plug-in, then follow the installation instructions available on the download page.

Get Adobe Reader

Adobe Flash

Download Adobe Flash Player

Some areas of our Website and online courses contain animations or videos. To view these interactive components, your computer must have the latest free version of Adobe Flash Player installed for your operating system.

Below is a link to download the free Flash Player. Installation instructions and support information are available on the download page.

Test your Flash player here.

Get Flash Player