Cookies and Cache Clearing Steps

Internet ExplorerSafariGoogle ChromeMozilla Firefox

  1. Open Internet Explorer
  2. Press and hold the ALT key on your keyboard and the letter T to view Tools menu of Internet Explorer (ALT + T)
  3. Select Delete browsing history…
  4. Uncheck all the options in the “Delete Browsing History” window except the following:
    • Temporary Internet Files (and website files)
    • Cookies (and website data)
  5. Click Delete
  6. Once the message prompt below appears, close all Internet Explorer windows
  7. Re-open Internet Explorer and log into MyExcelsior

ie-delete-browser-history

  1. Open Safari
  2. Choose to show the optional Develop menu by going to Safari menu in the upper left corner, choose Preferences, then Advanced, then “Show Develop menu in menu bar”.
  3. Select the “Develop” menu and choose “Empty Caches”

For additional information, please visit their site here.

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  6. Click Clear data.

For additional information, please visit their site here.

  1. Click the menu button Fx57Menu and choose Options.
  2. Select the Privacy & Security panel.
  3. In the Cached Web Content section, click Clear Now.
  4. Close the about:preferences page. Any changes you’ve made will automatically be saved.

For additional information, please visit their site here.