Please click on a section below for information:
- Technical Support and Help
- Academic Support and Help
- Student Resources
- Disability Services
Technical Support and Help
- Contact Technical Support
- Browser Settings
- System Requirements
- Recommended Software and Computer Protection
Academic Support and Help
Contact your academic advisor using any of these methods:
- Through your MyExcelsior Message Center
- Call toll free at 888-647-2388 and follow the appropriate prompts
- Email firstname.lastname@example.org
If you have questions about content, assessments, or broken links in your course, please contact your instructor through the messaging system in the course.
For assistance with course issues that you have not been able to resolve with the instructor, please contact the school offering the course using the information below. You can find the school name at the top of the Course Syllabus. Be sure to have the following information available when you call or email regarding your course: the course name and number, a description of your concerns, and your contact information so that the team can quickly assist you.
To Call Toll free dial 1-877-852-5692 and follow the prompts for the school offering the course.
Email the school at the address below:
School of Business & Technology (Undergraduate and Graduate)
School of Health Sciences (Undergraduate and Graduate)
School of Liberal Arts (Undergraduate and Graduate)
School of Nursing
School of Public Service (Undergraduate and Graduate)
This course may be offered in one of our two Learning Management Systems. If your course is offered in the Blackboard Learning Management System, learn how to navigate through your course by reviewing the BB100: Getting Started-Blackboard Orientation for Students. If your course is offered in our Canvas Learning Management System, learn how to navigate through your course by reviewing the CAN100: Getting Started-Canvas Orientation for Students.
- Blackboard Orientation for Students
- Canvas Orientation for Students
- Canvas FAQs
- Student Policies and Student Policy Handbook
** As we are currently migrating to Canvas, if you click on the link for the Canvas Orientation and are not able to access the system, it means that you presently do not have a course running in Canvas. This will become available once you register for a course that is in Canvas.
The College seeks to assure access by providing reasonable accommodations to individuals with physical, mental or learning disabilities recognized under the Americans with Disabilities Act of 1990 (ADA). Reasonable accommodation is the provision of aids or modification to testing, services or a program of study, which allows access by individuals with disabilities.
For more information, view the Disability Services page or contact the Disability Services Coordinator: